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When we say "use your words" during an emotional moment, we are trying to help our children come to a place of regulation. Unfortunately we are using a tool that they cannot access at that moment.
The reason they are not using their words, is because the language centers of the brain are being flooded with reactionary neurochemistry. Which means that hearing instructions via language isn't going to work either.
Instead, communicate with your non-verbal presence so that your child can FEEL your support to help their brain regain a sense of calm and connectedness.
After the emotional flooding has subsided and their thinking brain is above water again, they will be much more capable of using their words and helping you understand what was happening for them.
Teaching healthy conflict resolution to our children means modeling it for them, which requires communicating and connecting through conflict without fighting dirty or being violent.
This video is about limbic resonance, which is when your feeling brain is lined up with someone else's feeling brain, and you feel connected.
Learn how accepting your child for who they are can foster a secure attachment and inner confidence that helps them thrive in a world that may not always accept them, in this insightful video on nature, nurture, and parenting.