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When we say "use your words" during an emotional moment, we are trying to help our children come to a place of regulation. Unfortunately we are using a tool that they cannot access at that moment.
The reason they are not using their words, is because the language centers of the brain are being flooded with reactionary neurochemistry. Which means that hearing instructions via language isn't going to work either.
Instead, communicate with your non-verbal presence so that your child can FEEL your support to help their brain regain a sense of calm and connectedness.
After the emotional flooding has subsided and their thinking brain is above water again, they will be much more capable of using their words and helping you understand what was happening for them.
Discover why responding attentively to your young children won't make them weak, self-centered and dependent adults, as research shows that emotional attunement and responsiveness from caregivers helps children feel safe and develop better awareness and focus in relationships, whereas ignoring their emotional needs leads to heightened fear states that make it hard for them to learn the nuances of relationships - check out the recommended studies to learn more and trust your instincts for care.
In this video, parenting expert shares insights on the challenges of breaking cycles, while encouraging parents to stay compassionate and connected with their children, as they have never regretted this approach, and harshness and disconnection are the most common regrets among parents.
The most helpful way for a child to understand boundaries is to model it for them, and as parents, we should also honor some of our children's boundaries as well to protect connection and safety, not power.